Introduction - Thank you for choosing Four Paws With Meg! These terms and conditions outline the agreement between you (the Client) and Four Paws With Meg (the Provider) for pet care services. By booking services, you acknowledge and agree to these terms.

Terms and conditions

I hereby authorise the registered veterinary practice I have stated above to treat any of my pets as listed in my form I have completed and I accept full responsibility for all fees and charges incurred in the treatment of any of my pets.

I authorise Four Paws With Meg to transport my pet/s to and from the veterinary practice.

If I cannot be reached in case of an emergency, I give permission for Four Paws With Meg to act on my behalf to authorise any emergency first aid treatment up to £500.

The Provider is not responsible for pre-existing health conditions or sudden illness in my pet/s.

I give permission for Four Paws With Meg to share my insurance policy details with the veterinary practice listed above.

I will assume full responsibility upon my return for payment and/or reimbursement for any veterinary fees.

I confirm upon submission of this form that my above responses to the questions are up to date and correct and that I agree to this statement.

GDPR - At Four Paws With Meg we are committed to protecting the privacy and security of our users' personal data. We comply with the General Data Protection Regulation (GDPR) and ensure that your data is collected, processed, and stored securely and transparently.

Privacy Policy - At Four Paws With Meg, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect and how we use, protect, and disclose that information. We collect personal information in order to provide our pet care services effectively. The information we collect may include your name, address, and contact information (phone number, email address), your pet’s information (pet name, breed, age, medical history, preferences), payment details (credit/debit card information, billing address) as well as any additional information you provide to help us care for your pet. We use the information we collect to schedule and confirm pet care services, communicate with you about your bookings and pet care details, process payments for services rendered, send you promotional materials, if you opt in to receive them and to improve our services. We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure payment systems. We do not share your personal information with third parties, except in the following circumstances such as with trusted service providers who help us manage our operations, such as payment processors or required by law, such as in response to a legal subpoena, investigation, or to protect our rights and property. We retain personal information for as long as necessary to provide services to you and to comply with legal or regulatory requirements. You have the right to access, correct, or request the deletion of your personal information at any time. If you wish to exercise any of these rights, please contact us at the information provided below. We may update this Privacy Policy from time to time. Any changes will be posted on the website. If you have any questions or concerns about our Privacy Policy, please contact us at Four Paws With Meg by email info@fourpawswithmeg.com

DBS - Four Paws With Meg holds a valid enhanced Disclosure and Barring Service (DBS) check.

Insurance - Four Paws With Meg is fully insured with 'Pet Business Insurance' to provide pet care services (nail clipping, grooming, microchipping) equine care, animal taxi services and dog walking, ensuring peace of mind for our clients. Four Paws With Meg holds public liability insurance, professional indemnity cover and animal illness cover. Four Paws With Meg also holds cover that allows us to provide care to banned breeds (more information will be provided upon booking if applicable).

Client Responsibilities - The Client must provide all necessary pet supplies, including food, medications, litter, and bedding. It is down to the Client to inform Four Paws With Meg of any medical conditions, allergies, or behavioural issues. The Client must ensure all pets are up to date on vaccinations. The Client must provide accurate emergency contact information.

Health and Emergency Care - In case of a medical emergency, Four Paws With Meg will make reasonable efforts to contact the Client. If the Client is unreachable, the Provider will seek veterinary care as deemed necessary. The Client agrees to cover all associated costs. The Provider is not responsible for pre-existing health conditions or sudden illness in my pet/s.

Complaints - We will try to solve any disagreements quickly and efficiently within seven days. Please email info@fourpawswithmeg.com. 

Agreement - These conditions between us do not create any right or benefit enforceable by a person who is not a party to the contract. By booking services with Four Paws With Meg, the Client acknowledges they have read, understood, and agreed to these terms and conditions following submission of this form.