FAQs

Please find the terms & conditions page by following this link here: TERMS AND CONDITIONS.

Yes I am fully insured with the insurance company PBI (Pet Business Insurance). My insurance covers me for dog walking,wedding chaperone, pet taxi services, pet grooming, horse care (not riding), microchipping, pet sitting, pet boarding, pet photography, nail clipping and for field hire. I am covered for public liability, injury to animals, animal illness and my own professional indemity insurance. 

Yes, I have an enhanced DBS check that I am happy to share upon request.

I predominantly cover an approximate three mile radius around Ampthill for regular clients (Millbrook, Houghton Conquest, Stewartby, Steppingley, Flitwick, Westoning, Pulloxhill, Greenfield, Flitton, Maulden, Silsoe, Masrton Moretaine, Lidlington). However I am able to accommodate for ad hoc clients across Bedfordshire (Bedford, Barton-Le-Clay, Toddington, Sharpenhoe, Harlington, Clophill,  Ridgmont, Woburn Sands, Aspley Guise, Cranfield, Milton Keynes, Biggleswade). Please do not hesitate to get in touch if you have a request for help and I will always endeavour to do my best to accommodate a booking slot for you!

Yes I am fully insured with the insurance company PBI (Pet Business Insurance). My insurance covers me for my services (excluding group dog walking) for XL bully type dogs. I require a copy of their excemption certificate and public liability insurance certificate. XL bully type dogs are sadly unable to join in group walks as per my insurance company's guidance but they are welcome to join me on one to one walks. Your XL bully type dog must be neutered and microchipped. They will be kept on a lead and muzzled to adhere to the 'Dangerous Dogs Act 1991'.

Yes I am confident with reactive pets. I appreciate your full transparency regarding your pet's behaviour at the free meet and greet session so I can keep them, myself and others safe at all times.

We do require that your dog is vaccinated against distemper, hepatitis and parvovirus (DHP) and leptospirosis (either with lepto 2 or 4 vaccination) for insurance purposes. Kennel cough vaccination is recommended but not mandatory. Your pet must be receiving routine monthly flea treatment and have tapeworm treatment at least every 6 months.

Please feel free to make requests. I will try to accomodate requests as best I can. I routinely work on a time 'slot' basis in the event of any delays beyond my control.

I will attempt to make contact you straight away to inform you of the situation. If I am unable to reach you and your pet requires emergency veterinary attention I will take them to your registered veterinary practice. I carry a first aid kit for minor injuries and my diploma in veterinary nursing means you can be reassured that I have advanced knowledge in first aid care, medical emergencies and that I am educated in up to date CPR guidelines. Please see the link here to the VETERINARY RELEASE FORM TERMS & CONDITIONS.

Yes I work all year round including bank holidays, weekends and nights. I do take annual leave but will give my regular clients pre-warning of any upcoming annual leave so alternate arrangements can be made for that time.

Yes I am able to offer one off dog walks or any ad-hoc drop in services. 

Yes I offer a 20-30 minute free of charge initial meet & greet session.

An invoice will be sent to you and will advise you of how to make your payment. Please note your invoice may have a deposit that needs to be made in order to secure your booking. 

Your dog will wear a Tractive pet tracker for the duration of their walk. There is no additional fees for this safety feature. Tractive trackers are available to purchase on tractive.com. You can use our discount code from Thermal Drone Support Bedfordshire which is DRONESUPPORT for 40% off the cost of the tracker, this code can be used for both Tractive dog and Tractive cat trackers.